5 Freight Invoice Errors That Cost Shippers Money

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Freight invoice errors can quietly increase transportation costs without being noticed. Duplicate charges, incorrect rates and unexpected surcharges are just a few of the discrepancies that can appear on carrier invoices. Here are five common freight invoice errors logistics and finance teams should watch for.

1. Duplicate Freight Charges

The same shipment or charge may appear more than once on an invoice. Comparing shipment references, invoice numbers and charge details can help identify potential duplicates.

2. Incorrect Freight Rates

Carriers may apply a different rate than the one agreed in your contract. FreightAvex helps compare invoiced rates against agreed pricing to identify potential discrepancies.

3. Unexpected Surcharges

Fuel surcharges, accessorial fees and other additional charges can significantly increase freight costs. Reviewing these charges helps determine whether they are valid and contractually agreed.

4. Incorrect Weight or Dimensions

Incorrect shipment weight, dimensions or freight classification can result in higher transportation charges. Comparing invoice data with shipment records can reveal these costly discrepancies.

5. Billing for Cancelled or Duplicate Shipments

Companies may occasionally be charged for cancelled shipments or receive multiple invoices for the same shipment. Regular freight invoice auditing helps identify these charges before they become recurring costs.

Stop Overpaying on Freight

Freight invoice errors can add up quickly, especially across high shipment volumes. A structured freight audit can help identify billing discrepancies, recover unnecessary costs and provide greater visibility into your transportation spend.