HOW FREIGHTAVEX WORKS

From freight data to evidence-backed recovery.

Import invoices and contract data, let the same deterministic engine validate each charge, separate provable findings from uncertainty, and keep every decision traceable from source data through review, claim and recovery.

CSV · XLSX · EDI 210 / X12 Smart column mapping 13 deterministic audit rules Fail-closed evidence model Contract coverage visibility
01

Import

Upload freight invoices in spreadsheet or EDI format together with rate cards, accessorial schedules and fuel schedules when applicable.

Invoice + contract source data
02

Map & validate

FreightAvex maps source columns, applies saved mappings and validates dates, money, currencies, units and contract references before an amount can become recoverable.

Smart mapping + fail-closed validation
03

Audit

The deterministic engine checks base freight, fuel, accessorials, LTL class, service performance, incentives, duplicates and invoice integrity while progress updates live.

Same engine across paid audit workflows
04

Review & recover

Confirm evidence, resolve exceptions, use controlled reviewer actions and move validated findings into claims, carrier dispute and recovery workflows when your plan includes them.

Evidence → review → claim → recovery
DETERMINISTIC FREIGHT AUDIT ENGINE

Audit the charge logic — not just the invoice total.

FreightAvex evaluates financial components, contract versions and freight-specific conditions independently. A finding is only counted when the supporting evidence is strong enough.

ACTIVE AUDIT RULES
13 DETERMINISTIC RULES
✓
Contracted rates Expected base freight versus the applicable contracted rate, lane, service, date and weight conditions.
✓
Fuel surcharges Fuel charges against effective schedules, including index source, index date and reference value where supplied.
✓
Unauthorized accessorials Additional charges that are not supported by the applicable accessorial schedule.
✓
Accessorial overbilling Authorized accessorial charges billed above the contracted amount or applicable cap.
✓
Time-based accessorials Detention, demurrage, chassis, storage and per-diem using free time, increments, rates and caps.
✓
LTL class & NMFC Freight class, NMFC and density-aware contract selection without inventing unsupported recovery dollars.
✓
Service-level credits Promised versus actual delivery performance against contractual SLA credit terms.
✓
Volume-tier discounts Monthly eligible spend or volume thresholds and earned contract discount percentages.
✓
Weight & dimensional Actual, billed and dimensional weight logic including piece-level dimensions where available.
✓
Duplicate invoices Potential duplicate invoice identities are detected independently of line-level duplicate charges.
✓
Duplicate charges Repeated financial charges within invoice data are evaluated as a separate control.
✓
Currency mismatch Invoice and contract currencies are checked with explicit FX-rate source support where conversion is used.
✓
Invoice totals Stated totals are reconciled with base, fuel, accessorial, tax and credit components.
Fail-closed by design. Missing, contradictory or ambiguous contract evidence becomes an exception or Needs Review item instead of being counted as confirmed recovery. Contract coverage shows how much auditable source data actually had an unambiguous reference.
LIVE AUDIT

Watch the audit while it runs.

FreightAvex reports processing progress, validation status, findings and confirmed recoverable amounts while invoice data moves through the audit pipeline.

AUDIT PROGRESS ● RUNNING
Invoices audited 1,247 / 2,841
Findings 27
Confirmed recoverable $9,326
VALIDATING CONTRACT & INVOICE EVIDENCE 44%
Severity Invoice Finding Recoverable
HIGH INV-10482 Contracted rate mismatch +$428.60
HIGH INV-10503 Detention overcharge +$192.40
HIGH INV-10521 Service-level credit due +$315.00
Illustrative FreightAvex interface example.
TRACEABLE RESULTS

Provable findings in. Unsupported amounts stay out.

Each result keeps its billed value, expected value, difference, confidence and evidence. When the engine cannot support a conclusion, it exposes the reason instead of silently guessing.

FINDING DETAIL CONFIRMED
HIGH Contracted rate mismatch
Billed $3,240.60
Expected $2,812.00
Recoverable $428.60
EVIDENCE CHAIN
Invoice charge → Contract version → Lane / service / date → Expected charge → Difference
EXCEPTION CONTROL
!

Evidence incomplete?

Missing rate coverage, ambiguous amendments, unsupported units, conflicting service levels or insufficient density data are routed to review instead of becoming confirmed recovery.

EXCLUDED FROM CONFIRMED RECOVERABLE UNTIL RESOLVED
CLAIMS & RECOVERY

Finding leakage is only the beginning.

Professional and Enterprise workflows keep requested refunds, carrier responses, approvals and actual recovery separate — with review history preserved around the claim.

Professional & Enterprise
Recovery workflow Recovered · $42,840
01Detected
02Reviewed
03Claim Ready
04Submitted
05Carrier Response
06Approved
07Recovered
Carrier dispute drafts are generated deterministically from persisted Confirmed findings and evidence. FreightAvex prepares the draft; an analyst reviews and sends it — the platform does not auto-send contractual claims.
RECOVERY-TO-CASH LOOP

Prove the money actually came back.

A filed claim is a promise, not a payment. FreightAvex reconciles the carrier’s own credit notes against your filed claims — deterministically, on an exact carrier + currency + invoice match — so you see recovered versus filed per currency, not just what you disputed. No currency conversion is applied.

Professional & Enterprise
Carrier credits reconciled against filed claims
CurrencyFiledRecoveredOutstandingRecovery rate
USD $2,275.75 $1,955.75 $320.00 85.9%
EUR €1,595.50 €800.50 €795.00 50.2%
Carrier creditFiled claim BookedResult
FedEx · CN-7001$1,250.00 credit → INV-2001claim $1,250.00 $1,250.00 EXACT MATCH
UPS · CN-7002$400.00 credit → INV-2002claim $540.00 $400.00 PARTIAL
FedEx · CN-7003$500.00 credit → INV-2003claim $305.75 $305.75 BOUNDED TO CLAIM
DHL · CN-9001€420.00 credit → INV-1001claim €420.00 €420.00 EXACT MATCH
DHL · CN-9002€120.00 credit → INV-1002claim €180.00 €120.00 PARTIAL
UPS · CN-9003€300.00 credit → INV-1003claim €260.50 €260.50 BOUNDED TO CLAIM
DHL · CN-9004€200.00 credit → no invoice referencecarrier omitted it — LEFT FOR MANUAL
DPD · CN-9005€640.00 credit → INV-1005claim is DHL — NO MATCH
Deterministic and human-confirmed. A credit is proposed against a claim only on an exact carrier + currency + invoice match, the booked amount is capped at the claim’s requested refund, and a person confirms every recovery. Credits with no invoice reference or a mismatched carrier are never auto-booked — the loop proves recovery, it never invents it.
Illustrative FreightAvex reconciliation. Fixed sample figures shown per currency; no data is uploaded, converted or stored.
CARRIER & CONTRACT ANALYTICS

See both freight leakage and audit coverage.

Move beyond individual findings with carrier performance, recovery metrics, recurring billing-error patterns and visibility into whether the underlying contract data was complete enough to audit.

Advanced analytics · Professional & Enterprise
Leakage rate 2.8%
Confirmed recoverable $84.2K
Contract coverage 94.6%
Recovered $61.7K
Carrier Findings Recoverable Leakage Recovered
Carrier Alpha 42 $21,480 3.4% $16,920
Carrier Beta 27 $12,760 2.1% $9,440
Illustrative analytics data. Contract coverage is not a discrepancy rate; it shows availability of unambiguous contract reference data.
ONE FREIGHT AUDIT WORKSPACE

Keep the audit, review and recovery trail connected.

FreightAvex links source data, deterministic audit results, contract quality, reviewer decisions, claims and analytics instead of treating them as separate spreadsheets.

01
Findings & Evidence

Search discrepancies by invoice, carrier, rule, severity and confidence with billed, expected and evidence data attached.

02
Exception Center

Keep missing or ambiguous evidence visible without contaminating confirmed recoverable totals.

03
Contract Coverage

See where base, fuel or accessorial reference data is complete — and where an audit is limited by missing source terms.

04
Contract Lifecycle

Surface active, expiring and expired rate-card periods so audits do not quietly rely on stale contract terms.

05
Bulk Review Controls

Approve or reject tightly scoped Likely findings by audit, rule and carrier while preserving the high-value two-reviewer gate.

06
Audit History & Exports

Review prior audit runs, statuses and results and export audit, claim and recovery information for downstream use.

07
Claims & Recovery

Track requested refunds separately from carrier responses, approved credits and money actually recovered.

08
Dispute Drafts

Create analyst-reviewed carrier dispute text from persisted Confirmed findings without inventing contractual facts.

09
Carrier Analytics

Compare leakage, confirmed recovery and recurring billing-error patterns across carriers and audit periods.

10
AI Assurance

Optional post-audit advisory review. AI can summarize patterns, but it cannot change calculations, findings, confidence or claims.

11
API & Auto-Audit

Authenticated ingestion and automated audit workflows support higher-volume operations; API integration is an Enterprise capability.

12
Plan-Aware Capacity

Audit correctness stays the same across paid plans while upload, invoice, carrier, user, rate-card and retention capacity scales by plan.

CORE · UP TO 25 MB / UPLOAD PROFESSIONAL · UP TO 50 MB / UPLOAD ENTERPRISE · UP TO 300 MB / UPLOAD
BUILT FOR CONTROL

Freight audit data deserves controlled access and traceability.

FreightAvex combines account security, team controls, data separation and auditable reviewer actions for multi-user freight audit operations.

Two-Factor Authentication Authenticator-based MFA with controlled recovery handling.
Role-Based Access Owner, admin, analyst and viewer roles separate operational permissions.
Tenant Isolation Customer audit data remains company-scoped and is physically separated in SQL Server tenant mode.
Retention Controls Defined retention, lifecycle and deletion handling according to account state and plan.
Auditable Review History Finding reviews and claim events retain reviewer, action, reason and workflow history.
High-Value Review Gate High-value Likely findings require approval by two distinct reviewers before becoming Confirmed.
Encrypted SQL Protection SQL Server deployments support TDE and encrypted native backup workflows with verification.
Advisory AI Separation Optional AI runs after the deterministic audit and never becomes the authority for financial amounts.
FREIGHT AUDIT INTELLIGENCE

See what FreightAvex can control in your freight operation.

Start with the same deterministic audit logic and choose the capacity, team workflow, recovery tooling and integrations that match your freight operation.